Re-Sizing, Repair, Re-Plating & Cleaning
1. Re-Sizing Information: We offer one free re-sizing on all non-eternity (eternity rings have either stones or designs all the way around the band) rings this includes cleaning and polishing. In order to begin the re-sizing process please first purchase your location's shipping link (Directions below). Next, send your ring back to us and include a note with your name, original order number, return shipping order number, what size you need it to be and a return address.
We also offer a free cleaning on any of our products!
You are responsible for the shipping both, to and from us for all repairs and re-sizing. Please do not ship your rings back in the original packaging or packaging you want back, we cannot promise you will get it back due to the repair process.
Please click here to purchase return shipping (once we re-size/repair your ring) for U.S. orders.
Please click here to purchase return shipping (once we re-size/repair your ring) for international orders.
For eternity style bands please click here to purchase the re-sizing fee and make sure you also purchase the correct shipping method from the above two choices (international and U.S).
2. Stone Replacement Information:
Please click here for payment and instructions on the repair process for all U.S Orders.
Please click here for payment and instructions on the repair process for all International Orders.
3. Re-Black Plating Information:
Please ship all packages to the following address:
Rubertone's, Second Floor
115 1/2 South 8th St
Philadelphia, PA 19106
Please add a required signature onto all packages!